Privacy Policy

Account information. This may include your name, email address, password hash, profile settings, company or store information, and any information you add to your account.

Billing information. If you subscribe to a paid plan, billing and payment details may be collected and processed by our payment providers. We may receive limited billing metadata such as subscription status, plan type, invoice identifiers, and transaction timestamps.

Content you upload. This includes design files, images, mockup inputs, generated outputs, filenames, presets, notes, and other content you store or process through the service.

Usage information. We may collect information about how you use the product, including sign-in events, feature usage, project activity, export activity, browser type, device type, IP address, and approximate location inferred from IP.

Support and communications. If you contact us, we may keep records of your messages, attachments, and related support history.

We use collected information to provide and maintain the service, authenticate users, generate mockups, store files and project settings, process subscriptions, prevent abuse, respond to support requests, improve product performance, and communicate important service updates.

We may also use information to monitor usage trends, troubleshoot technical issues, enforce our terms, detect fraud or unauthorized access, and comply with legal obligations.

Depending on where you are located, our legal bases for processing may include performance of a contract, legitimate interests in operating and securing the service, compliance with legal obligations, and consent where required by law.

We do not sell your personal information. We may share information with service providers and partners who help us operate the service, such as hosting providers, infrastructure vendors, analytics tools, payment processors, email providers, customer support tools, and security vendors.

We may also disclose information if required to comply with law, enforce our agreements, protect the rights or safety of users or the public, investigate fraud or abuse, or in connection with a merger, acquisition, financing, or sale of assets.

You retain ownership of the content you upload and the outputs you create, subject to applicable law and third-party rights. We access your content only as needed to provide the service, maintain security, troubleshoot issues, comply with legal obligations, and enforce our terms.

We retain information for as long as needed to provide the service, maintain business and legal records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods may vary depending on the type of information, your account status, and applicable requirements.

If you close your account or request deletion, we will delete or anonymize information within a reasonable time unless we need to retain certain records for security, fraud prevention, billing, tax, accounting, or legal compliance.

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and for activity that occurs under your account.

We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, analyze product usage, improve performance, and support security features. You can manage certain cookie settings through your browser, though disabling some technologies may affect functionality.

Your information may be processed in countries other than the one where you live. Where required, we take steps intended to provide appropriate safeguards for international transfers.

Depending on applicable law, you may have the right to access, correct, delete, export, or restrict certain personal information, or to object to specific processing activities. You may also be able to withdraw consent where processing is based on consent.

You can update some information directly through your account settings. For other requests, contact us using the details provided below.

MockupMaster is not directed to children, and we do not knowingly collect personal information from children under the age required by applicable law to use the service without parental consent. If you believe a child has provided personal information to us, contact us so we can investigate and take appropriate action.

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the service, by email, or by updating the effective date shown on this page. Continued use of the service after an update becomes effective means the updated policy applies.

If you have questions about this Privacy Policy or want to submit a privacy request, contact MockupMaster through the support channel listed on the site.